{"id":1846,"date":"2022-02-20T14:07:58","date_gmt":"2022-02-20T19:07:58","guid":{"rendered":"https:\/\/aabusinessfirm.com\/?post_type=recommended-books&#038;p=1846"},"modified":"2022-02-20T18:27:08","modified_gmt":"2022-02-20T23:27:08","slug":"raving-fans-a-revolutionary-approach-to-customer-service","status":"publish","type":"recommended-books","link":"https:\/\/aabusinessfirm.com\/es\/recommended-books\/raving-fans-a-revolutionary-approach-to-customer-service\/","title":{"rendered":"Raving Fans \u2013 Un Revolucionario Enfoque de Servicio al Cliente"},"content":{"rendered":"<p>Kenneth Blanchard contin\u00faa su tendencia de escritura f\u00e1cil de leer libros con GRANDES ideas para hacer mejor su negocio. Raving Fans es un libro de historias sobre c\u00f3mo ficci\u00f3n empresas han creado un ambiente de entrega de servicio al cliente impresionante. Un chico que acaba de ser puesto en una posici\u00f3n de manejo que requieren una inversi\u00f3n de la tendencia va en una ficci\u00f3n de un viaje con su &#034;\u00e1ngel&#034; para visitar a las empresas que han descubierto su visi\u00f3n y su sistema para entregar el servicio al cliente extraordinario. Basado en tres principios simples (Decidir, Descubrir, Entregar), cada empresa ha creado un grupo de Fan\u00e1ticos entusiastas (no s\u00f3lo clientes, sino fans) que no considerar la compra de cualquier otro lugar por lo que una de estas empresas ofrece.<\/p>","protected":false},"template":"","meta":{"content-type":"","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"class_list":["post-1846","recommended-books","type-recommended-books","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aabusinessfirm.com\/es\/wp-json\/wp\/v2\/recommended-books\/1846","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aabusinessfirm.com\/es\/wp-json\/wp\/v2\/recommended-books"}],"about":[{"href":"https:\/\/aabusinessfirm.com\/es\/wp-json\/wp\/v2\/types\/recommended-books"}],"wp:attachment":[{"href":"https:\/\/aabusinessfirm.com\/es\/wp-json\/wp\/v2\/media?parent=1846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}